Get a quote Call 0410 592 868
Legal

Privacy Policy

Last updated: 11 May 2026

This privacy notice explains how TC Fabrication & Installation (Thomas William Camacho, ABN 75 646 478 285, based in Alexandra Hills, Queensland) handles personal information you provide through this website.

1. Who we are

TC Fabrication & Installation is a sole-trader welding and fabrication business operated by Thomas Camacho from Alexandra Hills, QLD. As a small business, we are not generally bound by the Australian Privacy Principles in Schedule 1 of the Privacy Act 1988 (Cth) — however, we voluntarily follow their core principles because your information matters.

2. What information we collect

When you use our website, we may collect:

  • Information you provide via the quote form: your name, phone number, email (optional), suburb, the service you’re after, and any message details you include
  • Server logs: standard web server logs maintained by our hosting provider (Hostinger) containing IP address, browser type, and pages visited — used for security and site reliability
  • Cookies: a small number of necessary cookies for site functionality and consent tracking — see the cookie banner for details

3. Why we collect it

We collect this information solely to:

  • Respond to your quote request
  • Arrange site visits and provide written quotes
  • Communicate about welding or fabrication work you’ve engaged us for
  • Keep records as required by Australian tax and consumer law

4. Who we share it with

We do not sell, rent, or share your personal information with third parties for marketing purposes. Information may be processed by:

  • Hostinger (our web host) — stores the website and form submissions on their servers
  • Microsoft Outlook — our business email provider; receives quote-form submissions
  • The Australian Taxation Office — where required by law (e.g. for GST compliance)

5. How long we keep it

We keep enquiry information for as long as the enquiry is active plus a reasonable archive period (typically two years after the last contact). Records related to completed work may be kept for at least five years to meet tax-record retention obligations.

6. Your rights

You have the right to:

  • Ask what personal information we hold about you
  • Ask us to correct or update that information
  • Ask us to delete information we no longer need to hold
  • Make a complaint about how we’ve handled your information

To exercise any of these rights, please email Tcfabricationandinstallation@outlook.com or call 0410 592 868.

7. Complaints

If you’re not satisfied with how we’ve handled your information, you can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au or by calling 1300 363 992.

8. Cookies

This site uses a small number of cookies for essential functionality (e.g. remembering your consent choices). We do not use tracking cookies for advertising. The cookie consent banner managed by the CookieYes plugin lets you accept or decline non-essential cookies.

9. Security

Reasonable steps are taken to protect your information from misuse, loss, or unauthorised access. The site is served over HTTPS with a Let’s Encrypt SSL certificate. We can’t guarantee absolute security on the internet, but we take it seriously.

10. Changes to this policy

This privacy notice may be updated from time to time. The “Last updated” date at the top will reflect any changes. Material changes will be flagged on the home page.

11. Contact

For any privacy enquiry:

← Back to home